Health Navigator & Prep Specialist

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Location: Miami-Dade and Broward Counties

Language: English (bilingual is a plus)

Position: Part- Time and/or Full-Time; Exempt (2 positions)
 

Organizational Profile:

Pridelines is a rapidly growing non-profit, 501c3, organization dedicated to supporting, educating and empowering South Florida’s lesbian, gay, bisexual, transgender and queer/questioning (LGBTQ) youth and the community at large in safe and diverse environments to promote dialogue, wellness and to foster social change.

 

Organizational Culture:

Pridelines is committed to developing and maintaining a safe and diverse environment for our clients and our staff alike. Our team focuses on providing professional and personal support to each other whenever possible. As an agency, we always seek to empower our team members and therefore try to promote from within. Pridelines’ work environment is fun, friendly, and collaborative.

 

Agency Values:

Pridelines values a commitment to inclusivity, empowerment, service, excellence, accountability, and fun. We seek to hire team members who share the values personally and professionally.

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Position Overview:

Pridelines is seeking qualified individuals for the position of Health Navigator and PrEP Specialist. Candidates must be bi-lingual (English/Spanish/Creole). Strong preference for gay candidates who can personally relate to the primary populations served.

 

Primary Responsibilities: 

• Working primarily from the Miami Beach location, the part-time or full-time staff member will:

  • Provide HIV and STD counseling and testing to eligible clients, especially gay males;

  • Provide education about PrEP, and help navigate interested clients into patient assistance or co-pay programs;

  • Provide continued support to those taking PrEP, and to those taking medications for HIV;

  • Provide assistance enrolling clients in other needed support services;

  •  Provide on-line and venue-based outreach, some evenings and weekends each month;

  • Input and report accurate data in a timely manner;

  • Participate in other agency programs and events serving the community.

 

Other General Responsibilities (as required)

• Supports with Center open and closing procedures (this does include cleaning, including restrooms and kitchen when necessary).

• Supports with Center staffing.

• Supports front desk operations.

• Attends meetings and events as a representative of the organization.

 

Qualifications:

Starting salary $17.00 to $18.50 per hour, depending upon experience and education. Pridelines employees receive benefits: health insurance, a retirement plan, and a generous leave package. Bachelor’s degree preferred, and work experience in a position with direct client contact. Candidates must complete the Florida 500 / 501 HIV testing certification. Must have transportation, and be willing to work a flexible schedule. Generic cover letters and applications will NOT be reviewed. Please send a resume and cover letter describing your skills and goals in applying for this specific position at this specific agency with our mission and target population served, to careers@pridelines.org

 

Physical Activity Requirements:

This position requires frequent computer use, lifting of up to 50 pounds, and the ability to work on nights and on weekends. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The position may also require frequent travel, sometimes at short notice.

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Community Outreach & Engagement Lead

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Department: (Provides support to...) 

Community Outreach & Engagement; Development; Health Navigation Services 

Reports To: Director of Grants Programming; HIV/STI Testing Manager

Type: Full-Time, Salary, Exempt

 

Organizational Profile: 

Pridelines Youth Services, Inc., dba "Pridelines" is a rapidly growing 501(c)(3) not-for-profit organization dedicated to supporting, educating, and empowering South Florida’s lesbian, gay, bisexual, transgender, and  queer / questioning (LGBTQ+) youth and community, in safe and diverse spaces, to promote dialogue, wellness, and to foster social change. 

 

Position Summary - 

The Community Outreach & Engagement Lead ensures that all communication, outreach and engagement conducted is aligned with and supports the required deliverables of current grants and contracts; promotes the growth of youth / community member / partner / related group participation and collaboration in Agency programs, services, special events; advances Agency objectives, goals, recognizability, standing / reputation and presence within the community; provides support to Development and Health Navigation Services (becomes a Certified HIV / STI Tester). This position’s primary  responsibilities include: 

1.) working with all team members under the supervision of the Director of Grants Programming & Charitable Contributions to strategize / confirm the direction, production and execution of all outreach / engagement / fundraising activities for the promotion of the Agency, and those related to required grant and contract deliverables; [and]

2.) identifying areas of opportunity for Agency networking / growth, interdepartmental areas of need (to support filling-in gaps), [as well as] new populations for recruitment and participation in (youth) programs, services, special events (The SMART Ride, The Florida AIDS Walk, etc.).

 

This position also provides significant support to Agency Health Programs & Services — HIV / AIDS / STI Prevention Education programming, HIV / STI testing, outreach / engagement for testing (see below).

 

Health Programs & Services duties / responsibilities (continued) — Under supervision, position provides a high volume of HIV / STI Testing services and linkage to care (LTC) services for newly diagnosed HIV-positive clients and clients that are HIV-negative that need additional prevention or health services, such as PEP, PrEP, behavioral health, or medical services. This position will provide high quality health-related information, referrals, and strengths-based services in a nonjudgmental, stigma-free way. Position also includes providing outreach-based services to reach individuals at high-risk for HIV/STI infections with prevention/education messages and materials.

 

ESSENTIAL FUNCTIONS & KEY TASKS: 

Primary duties, responsibilities, assignments include, but are not limited to, the following: 

● Support progress toward grant and contract deliverables + ensure Pridelines is continuously present and active in important community events by working with team members to develop a well-rounded monthly outreach and engagement schedule. 

● Develop and new outreach / communication strategies / pathways to reach new target populations or expand existing footprint — for consideration by the Executive Director, Director of Grants Programming, Health Programs & Services Manager. 

● Identify upcoming community events, awareness days, and corporate engagements with outreach, networking, and prospecting opportunity – that also align with grant and contract deliverables and agency growth priorities. 

● Work with team members to develop innovative events and activities that advance the work of the organization and are popular with community members. 

● Assist in the identification and recruitment of participants for all programs and services. 

● Assess Agency, departmental, and community needs and apply to outreach and engagement strategies. 

● Communicate with stakeholders and organizational community partners to introduce the Agency, secure interest, solicit input and invite collaboration in order to create and enhance relevant, population-specific, culturally-competent programs and services. 

● Assists in record keeping of all outreach and engagement activities, programs and services in relevant Agency databases (under the supervision of the Director of Grants Programming). 

● Provide culturally competent HIV / STI counseling, testing, and referral and linkage-to-care services. 

● Adhere to all required HIV / STI testing processes and other clinical health-related procedures as required by the State of Florida. 

● Maintain all data / information and records related to intervention and service delivery as required by funders, The Florida Department of Health, and Pridelines' administration. 

Other Duties as Assigned

This job description serves only as a general description of anticipated day-to-day responsibilities of the position. Management retains the discretion to add duties or change the duties of this position at any time.

 

REQUIRED FUNCTIONS RELATED TO HEALTH PROGRAMS & SERVICES: 

· Administer high volume of HIV & STI testing for clients.

· Conduct brief risk assessments and assist clients in creating individualized prevention plans based on their test results.

· Collect and process blood (finger-stick and oral swab) and STI specimens, and prepare specimens for laboratory processing.

· Provide HIV test results to clients.

· Provide clear, understandable, current and accurate information to clients, consumers, and community members.

· Provide information in a way that demonstrates respect, active listening skills, empathy and patience in a non-judgmental, stigma-free way.

· Provide HIV and STI education services to individuals in community health center/clinic setting and community settings reaching individuals at high-risk for HIV infection.

· Assist Health Programs & Services team to offer clients a variety of High Impact Prevention (HIP) and Closing The Gap (CTG) interventions and services as appropriate

· Provide culturally relevant and culturally appropriate services at adult-themed venues catering to gay/bisexual men.

· Provide crisis and short-term intervention for individuals as needed; ensure that clients requiring immediate crisis counseling receive appropriate linkage to licensed professionals.

· Refer and actively link clients to medical and essential support services, and providing direct practical support, including attending healthcare appointments for newly diagnosed clients and monitoring progress toward care plan goals.

· Document contacts and services; maintain files and data for reporting purposes.

· Serves as advocate for clients within the community.

· Performs other duties as assigned.

 

Minimum Qualifications

· Possess a high school diploma or GED equivalent.

· Demonstrates an ability to relate to people living with HIV/AIDS and gay/bisexual men, as well as individuals from diverse socio-cultural and socio-economic backgrounds.

· One year of experience providing direct service to individuals from vulnerable populations.

· Possess a valid driver's license, insurable driving record, and access to a personal vehicle for work-related activities. Must be able to complete a criminal background check in order to obtain a Level 1 Fingerprint Clearance Card / Level 2 Background Check within 90 days of hire.

· Eager and able to work in a sex positive, stigma-free environment.

· Must be able to work the allocated hours of the position including evening and occasional weekend hours.

· Ability to be trained to administer/collect whole blood specimen through finger stick.

· Ability to work and make appropriate decisions independently.

· Excellent written and verbal communication.

 

Preferred Qualifications

● Personal qualities of integrity, compassion, positive leadership, “can-do” attitude, flexibility, a sense of humor, and the capacity to exercise discretion and independent judgment, as well as work in and as part of a team. 

● Strength in engaging individuals from target populations for grant-funded interventions and other Health Navigation Services activities. 

● Understanding of how to work in partnership with diverse, in-need and at-risk populations in constructive ways that lead to high-quality, client-centered experiences. 

● Able to establish and maintain positive working relationships with others, both internally and  externally, to achieve the various goals and objectives of the organization. 

● Understands “ethical behavior” and conventional business practices, and ensures that one's own behavior and that of others within the Center are consistent with these standards. 

● Ability to travel and/or commute locally and long distances. 

● Willing to work evenings, weekends, and weekdays. 

● Proficient in using digital platforms as reporting tools and experience working with information technology applications to develop, activate, and manage program / service evaluation and reporting. 

● Bachelor’s Degree in Human Services, Social Work, Psychology, or related field – i.e., not-for-profit / public organizational management, public health, etc. – (Master’s Degree preferred) 

● Minimum of 3 years required experience in a related field. 

● Familiarity with – and a passion for – LGBTQ+ issues. 

● Assesses situations to determine their level of importance, urgency, and associated risks, and makes clear decisions (which are timely and in the best interests of Pridelines), as well as establishes priorities, assigns oneself tasks / deadlines, and self-monitors progress towards daily, weekly, monthly, (etc.) objectives and goals. 

 

· Two (2) years of paid or unpaid experience providing direct service with individuals who are HIV+, homeless, individuals with serious mental illness, individuals with substance use disorders, and/or individuals who are gay/bisexual, or individuals who are transgender, as well as youth.

· Demonstrate sound understanding of HIV/AIDS and a strong grasp of community resources (medical, mental health, and social service delivery systems) available to individuals living with HIV/AIDS.

· Bilingual (English / Spanish / Haitian-Creole)

· Phlebotomist

· Demonstrated ability to contribute to a close team and community working relationship.

 

Environmental Factors and Conditions / Physical Requirements 

· Outdoor environment - i.e., high temperatures / heat consistent with seasonal weather in South Florida - especially summer months. 

· Office environment, exposure to computer screens for lengthy periods of time.

· May require evening and occasional weekend work.

· While performing the duties of this job, the employee is regularly required to walk, sit, stand; use hands, talk and hear. The employee is occasionally required to reach with hands and arms. Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus. This position may require the employee to occasionally climb, balance, stoop, kneel, crouch, bend or crawl.

· This position must frequently lift and/or move up to 10 pounds and occasionally lift and/or move more than 100 pounds and assist clients.

· Requires operating standard office equipment (i.e. telephone, computer, fax machine, copier, etc.).

· Must be proficient in Microsoft Office (Word, Excel, Outlook, PowerPoint).

 

Equal Employment Opportunity

Pridelines maintains a healthy work environment free from harassment and discrimination based on sexual, racial, age-based, religious, ethnic, disability, family status, sexual orientation, gender identity or expression. All recruitment and retention decisions are guided by this policy.

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Community Health Educator (CHE)

Pridelines

20464 S Dixie Hwy, Cutler Bay, FL 33189

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Job Summary
The Community Health Educator (CHE) is responsible for the development and provision of sexual health & wellness educational programs to youth and young adults in community settings. The CHE is the primary steward of a specific, multi-organization collaborative grant designed to raise youth awareness of important topics in the sexual health & wellness space. These partnering organizations include Pridelines, network LGBTQ+ non-profits, and Planned Parenthood of South, East, & North Florida (PPSENFL).

Responsibilities

• Demonstrate an understanding of and commitment to workplace values of respect, caring, support, effective communication, teamwork & collaboration, accountability, and responsibility; practice these values in relation to both internal and external actors.

• Possesses a demonstrated understanding of the role that racial inequity plays in our society and its impact on healthcare systems and institutions, and the ability to relate to and care for diverse populations and communities.

• Develop and implement high quality education programs related to sexual health & wellness for youth and young adults in a variety of settings.

• Facilitate evidence-based programs (EBPs) and other education programs, as assigned.

• Recruit, coordinate, and facilitate young adult sexual health & wellness educational programming for community healthcare practitioners and social service providers.

• Network with other community-based organizations to cultivate awareness and use of PPSENFL services.

• Provide resource consultation to community-based organizations regarding sexual health & wellness education.

• Identify professional (public and private service providers), academic (public and private), and community audiences as markets for the aforementioned educational programming.

• Cultivate an awareness of the diversity of Pridelines’ and PPSENFL’s client base, and provide programs and services that reflect competency around issues of diversity.

• Respond to the educational needs of the South Florida Region by acting as an informational resource for agencies in the area regarding issues involving sexual health & wellness education.

• Respond to community agencies in a timely manner and develop and maintain contacts in the community, especially local schools, in order to market programs.

• In consultation with Pridelines’ Program Director, represent the Agency on community and statewide or regional committees that are aligned with, or further the mission of, Pridelines and PPSENFL.

• Identify and develop partnerships with other agencies related to high-risk populations that enhance Pridelines and PPSENFL’s ability to satisfy the mission and strategies of the special grant.

• Assist with other duties as assigned by Pridelines.

Administrative Duties: 

• Maintain, utilize, and distribute Education Department materials and program tools. Ensure that all materials and training tools are kept in good condition.

• Maintain and submit accurate and timely records and reports to direct supervisor.

• Establish effective data collection and organization methods specific to the role (i.e., travel and mileage, timesheets, spending, etc.)

Team Participation:

• Participate in team and staff meetings for the project and overall Pridelines organization

• Contribute to planning and staffing other organization activities as needed

Other Essential Functions: 

• Assist with other duties as assigned by Pridelines.

• Demonstrate flexibility and teamwork; understand the interaction between this position and others with whom the position works directly and indirectly.

• Ensure that interactions incorporate Pridelines and PPSENFL’s values of integrity, partnership, customer focus, communication, and quality risk management.

• Support the collaborative’s mission and all of the reproductive health services offered among its community health partners, including: family planning services, health screenings, testing and treatment of STIs and HIV, birth control methods, and abortion services.

• Support efforts of the collaborative’s diversity-centric efforts to provide services that are culturally and linguistically competent; take the initiative to develop self-awareness and knowledge of diversity-related matters.

• Work well with volunteers to achieve the Agency’s mission, alongside grant-specific deliverables.

• Complete all responsibilities according to established protocols, policies, and standard practices in the areas of client service, quality assurance, and regulatory compliance programs, such as HIPAA (Health Information Portability & Accountability Act), OSHA (Occupational Safety & Health Act), and CLIA (Clinical Laboratory Improvement Administration).

• Perform other related duties that may be requested by the direct supervisor or Pridelines’ Executive and Leadership Team.

To perform this job successfully, an individual must be able to perform each of the essential duties satisfactorily. The requirements listed are representative of the knowledge skill, and / or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Experience & Education: 

College degree or at least three years professional experience in formal education, community education (sexual health & wellness a plus), youth enrichment and development, non-profit service provision, social work. Experience working with community-based audiences and youth.

Cognitive Qualifications: 

• Communicate sexuality and sexual health & wellness topics effectively with ease in a professionalism in a public forum.

• Demonstrate skills for effective delivery of education topics, including training design and group facilitation.

• Communicate effectively using professional written and spoken language.

• Utilize technology and resources related to education and training.

• Maintain systems to facilitate workflow in accordance with continuous quality improvement.

• Prioritize and organize workload and follow procedures with attention to detail.

Physical Qualifications:

• Ability to clearly articulate and present information in public.

• Ability to travel throughout the state and to work mornings, afternoons, evening, nights, and weekends as needed.

• Ability to lift, set up, and remove all program and presentation materials and equipment.

The list of essential functions, as outlined herein, is intended to be representative of the tasks performed within this classification. It is not necessarily descriptive of any one position in the class. The omission of an essential function does not preclude management from assigning duties not listed herein - if such functions are a logical assignment to the position. As a Community Center, Pridelines is open from 12-8:00 p.m unless otherwise indicated.

• COVER LETTER & RESUME REQUIRED!

Join us in making a positive impact on the lives of individuals through education and support!

Job Type: Full-time

Pay: $22.42 - $29.13 per hour

Expected hours: 40 per week

Benefits:

• 401(k)

• Dental insurance

• Employee assistance program

• Health insurance

• Life insurance

• Paid time off

• Retirement plan

• Vision insurance

Medical Specialty:

• Public Health

Schedule:

• 8 hour shift

• Nights as needed

• Weekends as needed

Application Question(s):

• Cover Letter Required

Education:

• Bachelor's (Required)

License/Certification:

• Driver's License (Required)

Location:

• Cutler Bay, FL 33189 (Preferred)

Ability to Commute:

• Cutler Bay, FL 33189 (Required)

Ability to Relocate:

• Cutler Bay, FL 33189: Relocate before starting work (Required)

Work Location: In person